Banila Co 致柔卸妆膏

We offer international shipping to over 190 countries and regions, with free delivery on orders over US$80.

Orders are usually dispatched within 2-3 working days. Tracked postal delivery takes 2-14 days from dispatch.

More information can be found in 购物指南.

All Fragrance/Scented products are available for 23 countries/regions shipping only: Australia, Austria, Belgium, Czech, Denmark, France, Germany, Holland, Hungary, Italy, Israel, Luxembourg, Malaysia, Norway, Poland, Portugal, Sweden, Switzerland, Slovakia, Singapore, Spain, USA, United Kingdom. For unavailable countries, adding Fragrance/Scented products to the shopping cart may lead to order error/cancellation by the system.

We will not cover VAT claims. In the event that your order is charged taxes or other additional charges, you are responsible for all expense occurred, which is not refundable.

For European Union countries orders, customer will pay the incurred tax during checkout process, the tax amount is calculated based on the local custom policy.

More information can be found in 购物指南.

If you're not satisfied in any way with an item you've received, please let us know by raising a return request within 30 days after receipt.

More information on refund can be found in Return Policy.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

More information on refund can be found in Refund Policy.