With Chinese New Year public holiday approaching, Sasa.com will suspend order processing from January 21 to 25, 2012, order processing will be proceeded upon service resume on January 26, 2012. Please accept our apology for any inconvenience caused.
Owing to China National Holidays, delivery service will be suspended from January 20 to 27, 2012 for order deliver to Mainland China region, consequently:
Order placing during January 19 to 27, 2012 (HK Time: GMT +8) will therefore subject to 5 – 7 business days delay.
Order placing during January 28 to 31, 2012 (HK Time: GMT +8) will therefore subject to 2 – 3 business days delay.
Please refer to below table for order processing upon service resume normal on January 26, 2012.
Order Date (HK Time)
Estimated order processing date**
2012-01-19 to 2012-01-21
2012-01-26
2012-01-22 to 2012-01-24
2012-01-27
2012-01-25 to 2012-01-27
2012-01-28
2012-01-28 to 2012-01-29
2012-01-30
2012-01-29 to 2012-01-30
2012-01-31
【Note】
**Order will be proceed upon payment is verified and order status is updated to “Packing”.
2011-12-30 New Year's Eve Holiday Notice
With New Year’s Eve public holiday approaching, Sasa.com will suspend order processing from Dec 31, 2011 to Jan 2, 2012. Order placing during Dec 30, 2011 to Jan 2, 2012 (HK Time: GMT +8) will be proceeded upon service resume normal on Jan 3, 2012. Please accept our apology for any inconvenience caused.
2011-12-22 Christmas Holiday notice
With Christmas public holiday approaching, Sasa.com will suspend order processing from December 25 to 27, 2011. Order placing during December 23 to 27, 2011 (HK Time: GMT +8) will be proceeded upon service resume normal on December 28, 2011. Please accept our apology for any inconvenience caused.
2011-11-09 Hongkong Post Christmas Air Mail – Latest Dates of Posting 2011
Please find the latest dates of posting for airmail (letters, cards, packets and parcels) by Standard shipping intended for delivery before Christmas Day are shown at Hongkong Post - Press release.
While the dates are provisional, they are worked out based on the requirements of overseas postal administrations. These dates are subject to availability of flight services and may be altered at short notice. In accordance with the requirements, customers are advised to place order before December 4, 2011 (HK Time: GMT +8) or post earlier than the dates shown. Alternatively, parcels will be subject to a certain delay until mail services resume normal after Christmas holiday. Please accept our apology for any inconvenience caused.
Whereas Expedited Shipping services remain unchanged, Sasa.com would highly recommended customer to select Expedited Shipping as the shipping method during the captioned period.
2011-11-09 Mail Services to World Destinations
Date of Issue
Please take note of the following advice from respective postal administrations:
2011
9 November
France
Due to flooding, mail delivery services (including Speedpost) in the South of France, particularly for the areas with postal codes bearing the prefixes above are subject to delay until further notice.
Prefix of Postal Code
07, 11, 13, 30, 34, 48, 66, 83
1 November
Thailand
Due to flooding, mail delivery services (including Speedpost) in Thailand, particularly for the areas bearing the postal codes below are subject to delay until further notice.
Turkey
Due to earthquake, mail delivery services (including Speedpost) for the cities of Van and Ercis in Turkey are subject to delay until further notice.
25 October
Australia
Due to sporadic strike action taken by transport workers, mail delivery services (including Speedpost) in the country may be subject to delay until further notice.
2011-10-17 Hongkong Post press release – Mail Services to World Destinations
Date of Issue
Please take note of the following advice from respective postal administrations:
2011
13 October
Thailand
Due to flooding, mail delivery services (including Speedpost) for the areas bearing the postal codes below are subject to delay until further notice.
Australia
Due to sporadic strike action taken by transport workers, mail delivery services (including Speedpost) in the country may be subject to delay until further notice.
2011-09-08 Sasa.com Mid-Autumn Festival Holiday notice
With Mid-Autumn Festival public holiday approaching, Sasa.com will stop all order processing from September 10 to 13, 2011 while limited service will be provided on September 12, 2011. Order placing on September 9 to 14, 2011 (HK Time: GMT +8) will therefore subject to a certain delay on order processing upon service resume normal on September 14, 2011. Please accept our apology for any inconvenience caused.
2011-08-30 Hongkong Post press release - Mail Services to USA
Due to a hurricane, air traffic across the United States of America has been disrupted. As a result, mail delivery services (including Speedpost) in the country, particularly for the Eastern areas, are subject to delay until further notice. Any inconvenience caused is much regretted. Please check Hongkong Post - Press release for details.
2011-08-03 Universiade 2011 Shenzhen
With 26th Shenzhen Summer Universiade approaching, order deliver to Shenzhen district may subject to a certain delay on special arrangement on transportation services. Please click HERE for details.
2011-08-03 Civil Aviation Administration of China updates – for order deliver to Mainland China
In accordance with the requirements of Civil Aviation Administration of China, all dangerous articles such as lithium batteries are not admissible for posting by air mail, while cosmetic products in liquid state, powder or compressed gas will possibly fail in airport security check as well. As Sasa.com must abide by the guidance, order which failed in aviation security check will be delivered by using "Economy Express" service subsequently and therefore may subject to a certain delay on logistic re-arrangement. Please click HERE for details.
2011-07-22 Hongkong Post press release - Mail Services to World Destinations
Date of Issue
Please take note of the following advice from respective postal administrations:
2011
22 July
Chile
Due to heavy snowfalls, mail delivery services (including Speedpost) for the areas listed above are subject to delay until further notice.
Affected Areas
Lonquimay
Curarrehue
Melipeuco
Curacautín
Pucón
Cunco
Vilcún
Villarrica
16 June
South America
The ash cloud caused by the volcano eruption in Chile has blown over South America, the operations of major airports across South America are affected and there is disruption to flights. Hence, mail services (including Speedpost) to South American destinations, particularly for Argentina, Bolivia, Paraguay and Uruguay, may be subject to delay until further notice.
Please check Hongkong Post - Press release for details.
2011-06-30 HKSAR Establishment Day holiday notice
With the HKSAR Establishment Day public holiday approaching, Sasa.com will stop all order processing during July 1 to July 3, 2011 and service resume normal on July 4, 2011. Please accept our apology for any inconvenience caused.
2011-06-29 Hongkong Post press release - Mail Service to Canada
As advised by the postal administration of Canada, the postal services previously affected by strike action taken by the postal workers' union had resumed. Nevertheless, owing to the large volume of backlog during the strike action, Hongkong Post expects that it may take at least one to two weeks to clear the existing backlog after the resumption. Hence, mail delivery services (including Speedpost) in Canada will be subject to delay. Customers are advised to refrain from sending mail to Canada as far as possible until the services have fully restored as normal. Please check Hongkong Post - Press release for details.
2011-06-16 Hongkong Post press release – Mail Services to World Destinations
Date of Issue
Please take note of the following advice from respective postal administrations:
2011
16 June
Canada
Due to strike action taken by the postal workers' union, all postal services (including Speedpost) to Canada are suspended until further notice.
16 June
South America
The ash cloud caused by the volcano eruption in Chile has blown over South America, the operations of major airports across South America are affected and there is disruption to flights. Hence, mail services (including Speedpost) to South American destinations, particularly for Argentina, Bolivia, Paraguay and Uruguay, may be subject to delay until further notice.
15 June
Rwanda
Due to the reprovisioning of postal facilities, mail processing has been affected. Hence mail delivery services (with the exception of Speedpost) are subject to delay until further notice.
13 June
Uruguay
The ash cloud caused by the volcano eruption in Chile has blown over Uruguay, leading to the closure of a major airport and disruption of air traffic. Hence, mail services (including Speedpost) to Uruguay are subject to delay until further notice.
Please check Hongkong Post - Press release for details.
2011-06-08 Hongkong Post press release – Mail Services to World Destinations
Due to sporadic strike action taken by the workers' union, mail delivery services (including Speedpost) may be subject to delay until further notice. Any inconvenience caused is much regretted. Please check Hongkong Post - Press release for details.
2011-06-03 Dragon Boat Festival Holiday notice
With the Dragon Boat Festival public holiday approaching, Sasa.com will stop all order processing during June 4 to June 6, 2011 and service resume normal on June 7, 2011. Please accept our apology for any inconvenience caused.
2011-05-09 Buddha's Birthday Holiday notice
With the Buddha's Birthday public holiday approaching, Sasa.com will stop all order processing on May 10, 2011 and service resume normal on May 11, 2011. Please accept our apology for any inconvenience caused.
2011-04-26 Mail Services to World Destinations
Date of Issue
Please take
note of the following advice from respective postal administrations:
2011
21 April
Japan
The postal services previously affected by earthquake had resumed. However,
due to traffic restrictions and damage of postal facilities, delivery
services (including Speedpost) for the areas
bearing the postal codes above are subject to delay until further notice.
New Zealand
The postal services to Christchurch,
previously affected by an earthquake, had resumed. Nevertheless, mail
delivery services(including Speedpost)
in Christchurch
may be subject to delay until further notice.
22 February
Greece
Due to sporadic strike action by workers of the public sector, mail delivery
services (including Speedpost) may be subject to
delay until further notice.
18 February
Australia
Due to a tropical cyclone in Northern Territory
and flooding in Queensland,
delivery services (including Speedpost) in the
areas bearing the postal codes below are subject to delay until further
notice.
Northern Territory：0800 – 0999
; Queensland：4000 – 4999
25 January
Mainland China
Due to the reprovisioning of ground handling
facilities in BeijingCapitalInternationalAirport, the process of
customs clearance has been affected. Hence mail items (including Speedpost) sent to Beijing
as well as to the below areas/provinces in postal transfer via Beijing are subject to
delay until further notice.
Affected areas/provinces ：Gansu, Guizhou,
Hebei, Heilongjiang, Henan, Jilin, Liaoning, Neimenggu, Ningxia, Qinghai, Shaanxi, Shangdong,
Shangxi, Xinjiang, Tianjin and Tibet
2010
12 November
Saint Lucia
The postal services previously affected by a hurricane had resumed.
Nevertheless, owing to damage to major road infrastructure, mail delivery
services (including Speedpost) in the country may
be subject to delay until further notice.
28 September
France
Due to the sporadic strike action taken by labour
unions, mail delivery services (including Speedpost)
may be subject to delay until further notice.
2011-04-29 The Day Following Labor Day Holiday notice
With the Labor Day and the day following Labor Day public holiday on May 1 to May 2, 2011 approaching, Sasa.com will stop all order processing from April 30 to May 2, 2011. Therefore, for order placing on April 29 to May 2, 2011 (HK Time: GMT +8) will be proceeded and dispatched upon service resume normal on May 3, 2011. Please accept our apology for any inconvenience caused.
2011-04-20 Easter Holiday notice (April 22 to April 25, 2011)
Sasa.com Easter Holiday notice
With Good Friday and Easter Sunday public holiday approaching, Sasa.com will therefore stop all order processing from April 22 to April 25, 2011. Therefore, for order placing on April 20 to April 25, 2011 (HK Time: GMT +8) will be proceeded and dispatched upon service resume normal on April 26, 2011. Please accept our apology for any inconvenience caused.
2011-04-20 Hong Kong Post press release - Mail Services to World Destinations
Date of Issue
Please take note of the
following advice from respective postal administrations:
2011
31 March
Thailand
Due to rain and flooding, delivery services (including Speedpost) for the areas bearing the postal codes below are subject to delay until further notice.
Postal Codes：80xxx, 81xxx, 84xxx, 85xxx, 86xxx, 90xxx, 92xxx and 93xxx
30 March
New Zealand
The postal services to Christchurch, previously affected by an earthquake, had resumed. Nevertheless, mail delivery services(including Speedpost) in Christchurch may be subject to delay until further notice.
11 March
Japan
Due to the earthquake in Northeastern regions, mail delivery services(including Speedpost) in the country are subject to delay until further notice.
22 February
Greece
Due to sporadic strike action by workers of the public sector, mail delivery services (including Speedpost) may be subject to delay until further notice.
18 February
Australia
Due to a tropical cyclone in Northern Territory and flooding in Queensland, delivery services (including Speedpost) in the areas bearing the postal codes below are subject to delay until further notice.
Northern Territory：0800 – 0999 ; Queensland：4000 – 4999
Please check Hongkong Post - Press release for details.
2011-03-11 Hongkong Post press release – Delay in Mail Service to Japan
As advised by the postal administration of Japan, due to the earthquake in Northeastern regions, mail delivery services (including Speedpost) in the country are subject to delay until further notice. Any inconvenience caused is much regretted. Please check Hongkong Post - Press release for details.
2011-02-25 Hongkong Post press release – Delay in Mail Service to USA
Due to heightened aviation security measures taken by the United States of America (USA) concerning mail transportation to the country, all air mail services (including Speedpost) from Hong Kong to the USA may be subject to delay. The above conditions will continue until further notice.
As the supply of air cargo space may not be able to cope with the demand, some air mail items destined for Brazil are subject to delays of around seven days. Please check Hongkong Post - Press release for details.
2011-03-13 2011 Sasa.com stock-take (March 15 to March 19, 2011)
Sasa.com stock-take notice
Please note that Sasa.com annual stock-take will be commenced on March 15 to March 19, 2011, we therefore stop all order processing temporarily. For order placed during March 13 to March 28, 2011 (HK Time: GMT +8), order processing and dispatched time will be delayed 5-7 business days upon warehouse resume normal on 21 March, 2011.
Please accept our apology for any inconvenience caused.
2011-02-28 2011 Hongkong Post press release – Delay in Mail Service New Zealand
As advised by the postal administration of New Zealand, due to the earthquake in Christchurch, all postal services (including Speedpost) to Christchurch are suspended until further notice. Any inconvenience caused is much regretted. Please check Hongkong Post - Press release for details.
2011-02-28 For order deliver with Perfumery product (outside Mainland China and Hong Kong region)
In accordance with the requirements of Universal Postal Union, International Civil Aviation Organization and International Air Transport Association, all dangerous articles such as perfumery products are not admissible for posting by air mail (including Speedpost).
To avoid delay or return of mail due to non-compliance with relevant requirements, Sasa.com must abide by the guidance and deliver all Perfumery order (outside Mainland China and Hong Kong region) by using Standard Shipping method only until further notice. Please check Hongkong Post Press release for details.
Please note: NO DELIVERY SERVICE is available to the Middle East region for Perfumery & Liquids product.
2011-02-21 Hongkong Post press release – Delay in Mail Service to Australia
As advised by the postal administration of Australia, due to a tropical cyclone in Northern Territory and flooding in Queensland, delivery services (including Speedpost) in the areas bearing the postal codes below are subject to delay until further notice.
2011-01-24 2011 Chinese New Year Holiday – delay in delivery service to Mainland China
Since the courier will be stop providing delivery service to Mainland China during Chinese New Year Holiday from 31 January 2011 to 9 February 2011, for orders placed during 28 January to 9 February 2011 will be dispatched after 10 February 2011.
Please accept our apology for any inconvenience caused.
2011-01-24 Chinese New Year Holiday notice (3-6 February 2011)
Since we would have public holiday in the day 3-6 February 2011, the processing time and dispatched time of orders placed during 2 Februray to 9 February 2011 may be delayed. We will process the orders from 7 Feb 2011 as soon as possible.
Please accept our apology for any inconvenience caused.
2011-01-19 Hongkong Post press release – Delay in Mail Services to Australia
As advised by the postal administration of Australia, due to flooding in New South Wales, Queensland, Victoria and Southern areas, delivery services (including Speedpost) for the areas bearing the postal codes below are subject to delay until further notice. Any inconvenience caused is much regretted.
2011-01-13 Hongkong Post press release – Delay in Mail Services to the United States of America
As advised by the postal administration of the United States of America, due to heavy snowstorms, mail delivery services (including Speedpost) in the Southeast, Midwest and Northeast areas are subject to delay until further notice. Any inconvenience caused is much regretted.
2011-01-12 Hongkong Post press release – Delay in Mail Services to Australia
As advised by the postal administration of Australia, due to flooding in Queensland, delivery services (including Speedpost) for the areas bearing the postal codes below are subject to delay until further notice. Any inconvenience caused is much regretted.
2011-01-06 Hongkong Post press release – Delay in Outbound Air Mail Services (USA, Europe & Brazil)
Please note the following updates on outbound air mail service:
Due to heightened aviation security measures taken by the United States of America (USA) concerning mail transportation to the country, all air mail services (including Speedpost) from Hong Kong to the USA may be subject to delay.
Air traffic across Europe has been disrupted due to severe weather conditions. As a result, air mail services (including Speedpost) to European destinations are subject to delay.
As the supply of air cargo space may not be able to cope with the demand, some air mail items destined for Brazil are subject to delays of around seven days.
The above conditions will continue until further notice.
2010-12-07 Hongkong Post press release – Delay in Mail Services to Australia
As advised by the postal administration of Australia, due to rain and flooding in New South Wales, delivery services (including Speedpost) in the regions listed below are subject to delay until further notice. Any inconvenience caused is much regretted.
Affected Regions
Postal Codes
Riverina
2590, 2661 - 2707
South Coast, Riverina, Murray
2649 - 2656
South Coast, Riverina, North Coast
2720 - 2730
Central Tablelands, South Coast, Riverina, North West
2010-12-06 Hongkong Post press release – Delay in Air Mail Services to the United Kingdom
As advised by the postal administration of the United Kingdom, due to heavy snow, delivery services (including Speedpost) in the country, particularly for the areas listed below, are subject to delay until further notice. Any inconvenience caused is much regretted.
2010-11-16 Hongkong Post press release – Delay in Air Mail Services to the United States of America
Due to heightened aviation security measures taken by the United States of America (USA) concerning mail transportation to the country, all air mail services (including Speedpost) from Hong Kong to the USA are subject to delay until further notice. Any inconvenience caused is much regretted.
2010-11-16 Hongkong Post press release - Delay in Outbound Air Mail Service to Europe & Brazil
With Thanksgiving Day and Christmas approaching, there has been a significant increase recently in outbound airmail traffic. As the supply of air cargo space might not be able to cope with the demand, some airmail items destined for Europe are subject to delays of three to four days while those destined for Brazil are subject to delays of around seven days until further notice.
2010-11-09 HONGKONG POST CHRISTMAS AIR MAIL (Standard Shipping) – LATEST DATES OF POSTING 2010
The latest dates of posting for airmail (letters, cards, packets and parcels) intended for delivery before Christmas Day are shown below. While the dates are provisional, they are worked out based on the requirements of overseas postal administrations. These dates are subject to availability of flight services and may be altered at short notice. The public are advised to post earlier than the dates shown.
Please click here to check the latest dates of posting for Christmas airmail to all destinations.
SPECIAL NOTE:
Due to the reason of Delay in Outbound Air Mail Service by Hongkong Post and Sasa.com Warehouse Relocation –Order suspension, we regretted that we are unable to guarantee the parcel will be arrive to the recipient on or before Christmas. In order to receive the parcel on time, customers are advised to place your order as earlier as you can and we would suggested customer select Expedited Shipping as the shipping method because Expedited Shipping will not affected by the Latest Dates of Posting and will be process by Hongkong Post in first priority.
Please accept our apology for any inconvenience caused.
We deeply regret to inform you that the entire warehouse relocation process is expected to be completed in mid-November, some products availabilities show discrepancy with our system record currently and therefore limited order is able to being processing. Consequently, order processing will be suspended for further 2-3 weeks upon migration completed. We hereby apologize for any delay and inconvenience caused.
Whilst resume order processing, we may send the "Product out of stock notice" to you again if sort of varies remained. Alternatively, we will send a "Dispatch Notification" email to you after we have dispatched your order. To review your order status, you can kindly login to "my account" and go to "order history" for details.
【Note】
Since no changes will be accepted, should you would like to cancel the entire order, please kindly email to cancel_order@sasa.com, we will follow up accordingly.
Once an order is being packed or dispatched, order can not be cancelled.
2010-10-22 Hongkong Post press release - Delay in Outbound Air Mail Service to US, Brazil & Europe
With Thanksgiving Day and Christmas approaching, there has been a significant increase recently in outbound airmail traffic. As the supply of air cargo space might not be able to cope with the demand, some airmail items destined for the US, Brazil and Europe are subject to delays of three to four days until further notice.
We deeply regret to inform you that due to the relocation of our warehouse, some products availabilities show discrepancy with our system record. Consequently, order processing will be suspended for further 2-3 weeks upon migration completed. We hereby apologize for any delay and inconvenience caused.
Whilst resume order processing, we may send the “Product out of stock notice” to you again if sort of varies remained. Alternatively, we will send a “Dispatch Notification “email to you after we have dispatched your order. To review your order status, you can kindly login to “my account” and go to “order history” for details.
【Note】
Since no changes will be accepted, should you would like to cancel the entire order, please kindly email to cancel_order@sasa.com, we will follow up accordingly.
Once an order is being packed or dispatched, order can not be cancelled.
2010-08-27 For order deliver to China Shenzhen
The China Customs have imposed tighter postal security measures for order deliver to Shenzhen, Shanghai and Guangdong Province ahead of the Expo 2010 Shanghai China and 16th Asian Games to be hosted on 12th November, 2010 at China Guangzhou. As per the information provided by our courier, for order deliver to Shenzhen must be change to Registered Mail** and the order delivery time may have 3 - 7 business days delayed.
** Notes for Registered Mail
Since there is no online tracking service for Registered Mail, we regretted that we are unable to provide the tracking ID to the customer. To check the delivery status of your parcel, kindly please contact our Customer Service.
Under the conditions below, recipient have to pick up the parcel from Post Office
Postman will deliver the parcel to the recipient’s address one time only, if nobody receive the parcel, they will leave a notice card to the recipient
If your address is in 2nd floor or up and no lift service, they will not deliver to your address and only notice card will be leave to the recipient
2010-08-27 For order deliver to China Fujian
Due to the tighter postal security measures from China Customs for order deliver to Fujian, whatever the parcel amount, all parcel may have seriously delay or must proceed Import Trade Declaration to customs or recipient have to proceed parcel return directly. To avoid parcel return and any lost, we will suggest customer not to deliver parcel to Fujian and provide another address that near to Fujian Province and get your parcel from your relatives and friends instead.
Since China Custom Policies vary widely from Province/ Cities, your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. Sasa.com has no control over these policies and does not assume responsibility for order return caused by Custom policies. For details, please kindly refer to Customs & Tax and Undeliverable orders.
Please accept our apology for the inconvenience caused.
2010-08-27 For orders deliver to other Provinces or Cities in Mainland China (included Shenzhen and Fujian)
The China Customs have imposed tighter postal security measures for orders deliver to Mainland China. You may have to arrange customs clearance. Please click HERE for details
Sasa.com is not responsible for any charges associated with customs clearance or payment of any tax or duty of any nature.
If for any reason your orders are subject to customs clearance or payment of any tax or duty and you wish to return the products ordered to us, we will give you a refund but only after deduction of the actual shipping fee incurred and 15% of the product costs as our handling and administrative charges. For details, please kindly refer to Customs & Tax and Undeliverable orders.
Please accept our apology for the inconvenience caused.
2010-06-10 Mail services to Mainland China during the 16th Asian Games
(only Chinese version available, please click here for details)
2010-06-03 Stop delivery of Milk Powder to Mainland China
(only Chinese version available, please click here for details)
2010-05-17 Hongkong Post press release issued : Mail Services to Europe, US and Brazil are subject to delay
Due to the ash cloud from the volcano eruption in Iceland drifting over Europe and the stringent supply of air cargo space, outbound air mail items (including Speedpost) destined for Europe, the US and Brazil are subject to delay until further notice.
Sasa.com - the ultimate online
beauty & health shop
Sasa.com offers around-the-clock access to the
best beauty and health products – and we ship worldwide. Skincare, fragrance,
makeup, slimming, haircare, nailcare, bath and body care, health and beauty
supplements, and men's products - it's all here.
We offer famous brands,
as well as quality niche brands to cater for your special beauty needs. And to
help you decide, we feature beauty tips and articles on the latest beauty
trends, techniques and products. Subscribe to our e-newsletter or visit often
for special promotions. Join our Sa Sa VIP programme for an extra 5% discount
off our already great prices. And earn Bonus Points good for free redemptions.
Sasa.com is a member of Sa Sa International Holdings Limited, a leading
cosmetic retailing and beauty services group in Asia, and is listed on the Stock
Exchange of Hong Kong (Stock code: 178).
