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Terms & Conditions

Registering as member

Registering with sasa.com will make your shopping easier and quicker. Each time you login to sasa.com, your email address and password will immediately connect you to your personal profile – "my account" - which includes all your relevant account information such as contact address, order history, bonus points information and newsletter subscription preferences. You may edit or update this information at any time. If you have saved your delivery addresses and credit card details in your previous orders, you can choose to clear those saved information. All member information is kept private, for further details, please see our privacy policy.

You will also receive our e-newsletters and over time be entitled to participate in our special member privileges and discounts.

To register, all you need to provide is your name, email address, and a password of your choice. You can fill out the rest of your account information at your leisure. Once registered, you will receive an account activation email.

 

Activating your account

We will send an email verification email to you and you will need to click a link in this email in order to verify your email and activate your account. To ensure you receive our email, please add eshop@sasa.com and newsletter@enews.sasa.com to your email address book. Also try to avoid using webmail accounts such as hotmail.com, yahoo.com, sina.com, 163.com, etc.

This verification email is sent immediately after you submit your registration. If you do not receive this email after 15 minutes you submit your registration, this email may be blocked by your email service provider to email software. Please contact us. For more details please refer to the section on Cannot Receive Emails.

 

Signup free e-newsletter

We encourage you to subscribe to our free e-newsletter so that you can be the first to receive news on our latest products and promotions, special event invitations and beauty tips and trends. If you are already a sasa.com member, just login to "my account" and go to "edit profile", select "Yes" to the question "Would you like to receive sasa.com's newsletter?" and select your newsletter subscription preferences. If you are not a sasa.com member, you can still subscribe to our e-newsletter by entering your email address at the appropriate field on the homepage.

You can always unsubscribe your e-newsletter when you desire to do so. To remove yourself from any of the email subscriptions, just uncheck the appropriate boxes from "my account" or follow the instructions at the bottom of any of the emails we send you.

 

Why shop at sasa.com?

Shop at sasa.com is easy, secure and many promotions make the most of your money. Shop with us; shop with confidence!

Premium Cosmetics & Beauty-related Products at Great Prices

  • Sa Sa uses its global purchasing and sourcing capabilities to buy in large quantities and pass the savings on to you. We pride ourselves on our ability to offer generous discounts on top-name brands.
  • Every month, sasa.com has new promotions and free gifts .
  • Sasa.com offers exclusive brands, skincare sets, beauty books and accessories you won’t find in our stores.
  • Fast and FREE Shipping

  • Free worldwide shipping is available
  • Fast and reliable delivery is provided. A tracking number enables you track your order online
  • 30-day Easy Returns & Exchanges

  • Our experienced packers double-check all orders before they are shipped. If a product is damaged during delivery, we pay the return shipping fee and replace the product for free.
  • You may return most items within 30 days of receipt of your order (based on the Hongkong Post or delivery company’s delivery record) in its original packing for a refund. You should send a notification email to us before you return your order.
  • Various Payment Options

  • Sasa.com is offering a wide range of payment methods, so you can find one that suits you best. Order your favorite products from the sasa.com and then choose the way you'd like to pay. Sasa.com accepts credit card, cheque, direct deposit, PayPal and telegraphic transfer.
  • We Care About Your Privacy

  • Sasa.com is committed to protecting your privacy.
  • Sasa.com use the information collect on the site to help us add more products and services relevant to you and to ensure that your shopping experience with us is an enjoyable and personalized one.
  • We only send promotional materials if you ask, based on "opt in" selection. You can "opt out" anytime you like by updating your profile in "my account" or by sending us an email.
  • We ensure customer information is securely stored and such data is available only to employees who have a legitimate business need and authorization to access the data.
  • Latest Secure Technology

  • Payment on sasa.com is secure. We use Verified by Visa, a secure online payment service from Visa International, which gives you added online payment protection.
  • Shopping online at sasa.com is statistically safer than using your credit card at a restaurant or department store. Security experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
  • Sasa.com use Secure Sockets Layer (SSL), an encryption technology that works with the most popular web browsers - Microsoft IE, Netscape Navigator, and AOL. This technology encrypts your credit card number during the transaction process.
  • Reputable Company

  • Sa Sa is listed on the Hong Kong Stock Exchange.
  • Sasa.com is the official website of Sa Sa International Holdings Limited (The Stock Exchange of Hong Kong:178).
  • Sa Sa has received the Hong Kong Tourism Board Quality Service Award for its guaranteed quality service.
  • Sa Sa has been chosen one of Hong Kong's "Superbrands". In the US, this honor has been attained by such pre-eminent brands as Coca-Cola, IBM, FedEx and Sony.
  • See the latest Awards & Recognition Sa Sa receives.
  •  

    Simple shopping step-by-step
    1. Find your favorite products at sasa.com
    2. Add those products to your shopping basket.
    3. Click "check out" when you finish shopping.
    4. Register as a sasa.com member if you're a first-time customer. It is FREE.
    5. Enter your delivery details and select shipping method.
    6. Select payment method.
    7. Select free samples offer by sasa.com.
    8. Confirm your order and that's it - you've placed your order!
     

     
     
     
     
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    Reference currency :
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    Only U.S. dollars and H.K. dollars are accepted as transaction currencies.
    All others currencies are for reference only. * details

    *Save % - the discount % base on the RRP with existing selling price

    **Total sales last year
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    Sasa.com - the ultimate online beauty & health shop

    Sasa.com offers around-the-clock access to the best beauty and health products – and we ship worldwide. Skincare, fragrance, makeup, slimming, haircare, nailcare, bath and body care, health and beauty supplements, and men's products - it's all here.

    We offer famous brands, as well as quality niche brands to cater for your special beauty needs. And to help you decide, we feature beauty tips and articles on the latest beauty trends, techniques and products. Subscribe to our e-newsletter or visit often for special promotions. Join our Sa Sa VIP programme for an extra 5% discount off our already great prices. And earn Bonus Points good for free redemptions.

    Sasa.com is a member of Sa Sa International Holdings Limited, a leading cosmetic retailing and beauty services group in Asia, and is listed on the Stock Exchange of Hong Kong (Stock code: 178).